Posts tagged crisis public relations
How Do You Get To Be A “Most Admired Company”?

In these days of political and social turmoil when civility seems to have disappeared from the national conversation, it might be a good time to discuss one obvious way that any company – small, medium or large – can burnish its image and make a positive impression on targeted audiences. Cultivate civility.

Read More
Jargon Kills: Airline Fiasco

It is always amazing to discover that even the most highly respected and gifted professionals can forget the principles of Public Relations 101 in the heat of battle. First of all, the management of any airline should know that the worst mistake they can make is to remove passengers who are already seated. If there is an issue, it must be handled at the gate prior to boarding.

Read More